Privacy

Last updated: 9 November 2026

This page explains what happens to your details when you use this website. I’m Matthias Jefferson-Brown, trading as Jefferson-Brown Plumbing in Salisbury, and I’m responsible for your information.

What I collect

If you fill in the contact form, I receive your name, phone number, email address (if you give it) and your message. Nothing else is collected about you on this website. There are no tracking or advertising cookies, and no visitor statistics.

Why I use it

Only to reply to you, arrange a visit and give you a quote. I never sell your details or pass them to anyone for marketing.

Who else can see it

Form messages are sent to my email inbox (Google Gmail). The website is hosted in the UK by Clook Internet. Both keep information secure on my behalf.

How long I keep it

If we don’t go ahead with any work, I delete your message within 12 months. If I do work for you, I keep the job details for as long as I need them for my business records and accounts (usually 6 years).

Your rights

You can ask me what information I hold about you, ask me to correct it, or ask me to delete it. Just call me on 07979 327359 or use the contact form. If you’re unhappy with how I’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.